Privacy Policy

1. Introduction

MoveCrypto ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cross-chain bridge service ("the Service"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Information You Provide

When you use our Service, we may collect:

• Wallet Addresses: The cryptocurrency wallet addresses you provide for sending and receiving assets
• Transaction Details: Information about your bridge transactions including amounts, tokens, and blockchain networks
• Communication Data: If you contact us, we collect your email address and the content of your communications

2.2 Automatically Collected Information

When you access the Service, we automatically collect:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, and other interaction data
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns

2.3 Blockchain Data

Please note that blockchain transactions are publicly visible on their respective networks. Once a transaction is recorded on a blockchain, it becomes part of the public ledger and cannot be deleted or modified.

3. How We Use Your Information

We use the collected information to:

• Process and facilitate your cross-chain bridge transactions
• Provide customer support and respond to your inquiries
• Monitor and improve the Service's functionality and performance
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns to enhance user experience
• Send administrative information such as updates and security alerts

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating the Service, including:

• Blockchain bridge protocols and liquidity providers
• Analytics providers
• Cloud hosting services
• Customer support tools

These third parties are obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes such as court orders or subpoenas
• Requests from law enforcement or government authorities
• Protection of our rights, privacy, safety, or property
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure server infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction data may be retained for regulatory compliance purposes.

Note that blockchain transactions are permanently recorded on public ledgers and cannot be deleted by us.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to processing of your information for certain purposes
• Data Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw consent for data processing where we rely on consent

To exercise these rights, please contact us at hey@movecrypto.io

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze how you use the Service
• Improve Service functionality and performance
• Detect and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to have your online activity tracked. The Service does not currently respond to Do Not Track signals.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

Note: We do not sell your personal information to third parties.

14. European Privacy Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and the right to object to processing.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hey@movecrypto.io